Standard courier delivery of a standard weight and size package is $16 to metro areas. Delivery outside these areas, or of significant weight and size, will incur further charge. For information about delivery charges to your postcode, please call us on (+613) 7015 5155. Please ensure you have completed your email contact, phone contact no, full name, and postal address. We cannot post to a P.O. Box – unless your package is under 500grams for Express Post.
Return and exchange policy
There are a few important things to keep in mind when purchasing a product at Marina Isles. Our Terms & Conditions are:
We do not normally give refunds if you simply change your mind or make an error in selections. In some cases where we do accept returns, these will be subject to a 20% re-stocking fee. Return or exchange items must be unused / uninstalled and in their original packaging
Return or exchange items must be unused / uninstalled
No returns on special orders or sale items.
Returns are not accepted after 60 days.
Some items carry a warranty, please enquire for more information if this applies
Screws supplied with all orders at no additional cost
Defective items will be replaced, please contact the shop
Firstly call us at the studio on (+613) 7015 5155 to discuss the return of the items. If you have already done this, please post to: PO Box 675 Northcote VIC 3056. Please remember to ensure that the item you are returning is repackaged with all elements.
